REGISTRATION AND PAYMENTS

• Activities have a limited number of places and are subject to a minimum and maximum number of participants, with a registration deadline.
• Each participant must complete a registration form for each activity.
• The minimum age to participate in activities is 16. Minors under the age of 18 will need authorization from their legal guardian.
• In order to participate in our activities, priority is given to students of the Higher Language Center or any other member of the UA university community.
• Registration and payment must be completed before the deadline set for each activity. Payment can be made online or by card in person at the Centro Superior de Idiomas.
• All communications (confirmations, changes, or cancellations) will be sent via email to the address provided by the interested party on the form. It is important to ensure that the email address provided is correct (see privacy and data protection policy).
• Interested parties can consult availability, schedules, prices, and specific conditions for each activity on our website or at the Centro Superior de Idiomas office.

CANCELLATION AND RETURN POLICY

• The Centro Superior de Idiomas reserves the right to modify or cancel any activity for justified reasons, such as not reaching the minimum number of participants or any other reason of force majeure (e.g., weather alerts).
• In the event of cancellation of the activity by the Centro Superior de Idiomas, notice will be given as far in advance as possible and the full cost of the activity will be refunded using the same payment method used to pay for it. If the registration was made in person at the CSI office, proof of payment must be presented.
• Cancellation of registration for an activity by the interested party will result in a refund of 80% of the amount paid if requested from the date of registration up to four days before the activity takes place. The remaining 20% will be used to cover administrative and cancellation costs. However, there are exceptions: for the Trip to Granada, this refund will only apply if the cancellation is communicated at least 14 days before the start date, and for the Cooking Course, the deadline is 7 days.
• No refund will be made if the cancellation occurs outside these deadlines or if the registrant does not show up. Cancellations due to force majeure will be considered on a case-by-case basis (e.g., illness documented with supporting evidence).